BUSINESS PROCESS OUTSOURCING

Business process outsourcing (BPO) is the contracting of non-primary business activities and functions to a third-party provider. BPO services include payroll, human resources (HR), accounting and customer/call center relations. BPO is also known as Information Technology Enabled Services (ITES).

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BPO

TYPES OF BPO
Telemarketing
Customer service/support
Technical support/help desk
Appointment scheduling
Inbound/outbound sales
Market research

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A third way in which BPO increases organizational flexibility is by increasing the speed of business processes. Supply chain management with the effective use of supply chain partners and business process outsourcing increases the speed of several business processes, such as the throughput in the case of a manufacturing company. Finally, flexibility is seen as a stage in the organizational life cycle: A company can maintain growth goals while avoiding standard business bottlenecks. BPO therefore allows firms to retain their entrepreneurial speed and agility, which they would otherwise sacrifice in order to become efficient as they expanded. It avoids a premature internal transition from its informal entrepreneurial phase more bureaucratic mode of operation.

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Usfull Info

DATA CRAB COMPANY is a global information technology, consulting and outsourcing company with so many workforce serving clients in india. Our cIients feel proud to experience with us.True certainty of success comes from working with a partner you trust to provide the insight, support and expertise that will propel your business forward. Experiencing certainty with DATA CRAB means you can count on results, partnership and leadership.

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